Analyze for Sentiment at Scale
This workflow is perfect for cleaning up text data, like customer reviews, support tickets, and feedback, ensuring consistency across sources. By applying sentiment analysis, it quickly identifies emotions—positive, negative, or neutral—helping teams understand customer sentiment at scale. For example: GTM teams can analyze customer reviews from various sources, such as customer success teams, social media, and emails, categorize feedback by sentiment, and pinpoint areas of satisfaction or concern. This helps improve products, refine messaging strategies, and enhance overall customer experience.